Arlington Virginia Computer Repair is frequently asked questions about common situations. Here are some common examples that may
help you.
- Q: Should I upgrade to Vista?
- A: We are not recommending any upgrades to Windows Vista at this time. The operating system is not mature enough for production usage. We
encourage clients to continue using Windows XP Professional SP2 or Ubuntu Linux.
- Q: Is it safe to click on links in e-mails or instant messages?
- A: Unless you can absolutely 100% verify you know the source of the message, it is not safe. There are many scams, spams and viruses ever increasingly
finding their way in to computers around the world. It is more important than ever to be safe, rather than sorry.
- Q: How can I keep my data safe?
- A: Always back up! If you don't have a DVD burner or an external drive, get one. Keep multiple backups in seperate locations if possible.
- Q: I have data that is lost. The drive still works but I can't get to it. Can Arlington Virginia Computer Repair recover my data?
- A: In most cases we can. Please give us a call at 703-486-0200 and we'll schedule an appointment for an estimate.
- Q: My drive is physically broken. Can you still recover my data?
- A: This varies on how the drive is broken. If it is an external drive, sometimes this is a failure we can work around. If it is an internal drive and it is making
strange clicking noises, spinning up and down over and over or not powering on at all, there's a chance we may not be able to recover the data. Please call us at
703-486-0200 and we'll help you assess the situation.
- Q: My laptop's screen is shattered. Can you fix it? How long will it take? Is it worth repairing?
- A: We can repair broken laptop screens within one or two business weeks on most occassions. It is generally worth repairing unless the system is more
than four years old. It's important to note that we only use new replacement parts that are sourced from manufacturer approved resellers for the best quality repair.
- Q: Can you repair or replace laptop keyboards?
- A: In most cases yes. Please call us at 703-486-0200 for a free estimate.
- Q: My computer is running slow. Is it infected with viruses and/or spyware?
- A: In most cases, yes. This can also happen if your system is overheating or you have a lot of (unnecessary) programs running at once. Other times you
may simply need more memory to meet your usage requirements. Please call us at 703-486-0200 so we may help you assess the situation.
- Q: Does Arlington Virginia Computer Repair perform contractual high availability business computer services?
- A: Yes, with corporate clients we have remote, on-site and emergency support availability on a contractual basis. Please call 703-486-0200 to speak with a sales representative.
- Q: Do you repair printers?
- A: For personal and small business printers we can perform repairs if the unit is brought to our office.
We do not perform on-site printer repair unless we have a contract with your company.
Please call us at 703-486-0200 to schedule an appointment.
- Q: Can you help me wire my home network, telephone, tv and/or home theater?
- A: Our technicians are available for cabling projects that involve two or more hours worth of labor at fixed rates. Please call us at 703-486-0200 to disuss your cabling needs
- Q: Should I stop using file sharing programs and web sites? If so, why?
- A: Yes, and for many compelling reasons. First and most obviously is that it's illegal (and growing more illegal by theday). Secondarily and
just as important is that these sites are hosts of viruses, spyware and other malicious content that CAN and likely WILL infect your system.
- Q: Why does Arlington Virginia Computer Repair work by appointments and not walk-ins?
- A: We feel it is important to give every customer hands-on service with one of our technicians in a relaxed setting. Appointments are scheduled
every half hour (as technicians are available) from Sunday through Friday. Please call us today at 703-486-0200 if you're having computer troubles.